NEW DELHI: In response to the tragic incident involving a Singapore Airways flight, CEO Goh Choon Phong launched a video message on Wednesday, extending apologies to all affected by the traumatic expertise.
The incident occurred on Tuesday when Singapore Airways flight SQ321, en route from London’s Heathrow Airport to Singapore, encountered extreme turbulence, prompting an emergency touchdown in Bangkok.The turbulence resulted in a single fatality and quite a few accidents among the many 211 passengers and 18 crew members onboard the Boeing 777-300ER plane.
Expressing profound condolences, CEO Goh Choon Phong conveyed sympathy to the household and family members of the deceased. “We’re deeply saddened by this incident. It has resulted in a single confirmed fatality and a number of accidents. On behalf of Singapore Airways, I want to specific my deepest condolences to the household and family members of the deceased. We’re very sorry for the traumatic expertise that everybody on board SQ321 went by means of,” Phong acknowledged.
Assuring help to passengers and crew, Phong emphasised that their precedence is to offer all essential help. Singapore Airways promptly dispatched a crew to Bangkok to help affected people on the bottom.
A aid flight carrying 143 passengers and crew members who had been match to journey arrived in Singapore earlier this morning. Nonetheless, 79 passengers and 6 crew members, together with these receiving medical care, stay in Bangkok together with their members of the family.
Phong reaffirmed Singapore Airways’ dedication to extending full help to these affected and pledged cooperation with authorities in ongoing investigations. “Singapore Airways will prolong all attainable help to them. We’re absolutely cooperating with the related authorities on the investigations,” he reiterated.
Because the airline navigates by means of this difficult time, the protection and well-being of passengers and crew stay paramount, underscoring Singapore Airways’ unwavering dedication to making sure the very best requirements of air journey security.
The incident occurred on Tuesday when Singapore Airways flight SQ321, en route from London’s Heathrow Airport to Singapore, encountered extreme turbulence, prompting an emergency touchdown in Bangkok.The turbulence resulted in a single fatality and quite a few accidents among the many 211 passengers and 18 crew members onboard the Boeing 777-300ER plane.
Expressing profound condolences, CEO Goh Choon Phong conveyed sympathy to the household and family members of the deceased. “We’re deeply saddened by this incident. It has resulted in a single confirmed fatality and a number of accidents. On behalf of Singapore Airways, I want to specific my deepest condolences to the household and family members of the deceased. We’re very sorry for the traumatic expertise that everybody on board SQ321 went by means of,” Phong acknowledged.
Assuring help to passengers and crew, Phong emphasised that their precedence is to offer all essential help. Singapore Airways promptly dispatched a crew to Bangkok to help affected people on the bottom.
A aid flight carrying 143 passengers and crew members who had been match to journey arrived in Singapore earlier this morning. Nonetheless, 79 passengers and 6 crew members, together with these receiving medical care, stay in Bangkok together with their members of the family.
Phong reaffirmed Singapore Airways’ dedication to extending full help to these affected and pledged cooperation with authorities in ongoing investigations. “Singapore Airways will prolong all attainable help to them. We’re absolutely cooperating with the related authorities on the investigations,” he reiterated.
Because the airline navigates by means of this difficult time, the protection and well-being of passengers and crew stay paramount, underscoring Singapore Airways’ unwavering dedication to making sure the very best requirements of air journey security.
